Simplify, Optimize, Transform

Our goal is to support you every step of the way. We're here to provide the support and resources you need to successfully complete your projects. Together, let's build a bright future.

Your partner in digital transformation & ITSM

We help companies implement ITSM solutions that support ITIL processes. By combining artificial intelligence and noc tools, we ensure more agile and efficient service management. Together, we optimize your solutions to effectively meet your needs.

Our services

Audit & Formalization

We analyze your ITSM processes and identify levers for improvement for sustainable optimization.

Training & Support

We strengthen the skills of your teams to ensure the adoption and sustainability of ITIL best practices.

Improvement & Validation

We ensure the alignment of your tools and processes with your business objectives, for more efficient and automated Service Management.

Serge KINGBELL

Versatile, with strategic, functional, and technical expertise, he has over 20 years of experience in IT and IT management across various sectors (banking, insurance, mutuals, industry, e-commerce, public sector, media, sports, etc.). Having worked as a project manager, business analyst, project manager, PMO, and team manager, he can support clients in their digital transformation throughout all phases of a project's lifecycle.

He also collaborates with the sales teams on all activities of the software solutions sales cycle. This includes demand generation, responding to RFPs, needs discovery, solution definition, business case development and value estimation, presentation, demonstration and implementation of proof of concept (POC) or proof of value (POV), and final presentation with production of written or video documents.